Skills
-
Adobe Creative Suite: Illustrator, InDesign, Lightroom, Photoshop, Premiere
-
Content Marketing Systems: WordPress, Shopify, Adobe Experience Manager
-
Copywriting & Editing: AP Style, Plain Language, MLA & Chicago
-
Email Marketing: MailChimp, Constant Contact, HubSpot, Drip
-
CRM Systems Administration, Implementation, Management: Salesforce, HubSpot
-
Photography & Videography
-
Project Management
-
Social Media Management
-
Web Design: WordPress, Squarespace, Wix, Shopify
Experience
Michael RM Consulting | CEO & Founder | April 2010 - Present
-
Specialize in copywriting, copyediting, marketing, front-end web design, photography, and brand and communications strategy
-
Select clients include Origami Risk, City and County of Denver Auditor’s Office, Choosing Eco, Prudent Accountants, YMCA of America, BluGirl Soapworks, Six Minute Mile, and others.
-
Client highlights:
-
Weekly email newsletter copywriting (>400,000 words written for the newsletters)
-
Implemented CRM switch from Salesforce to HubSpot for 400,000 contact records
-
Assisted with transition from WordPress to OpenCities web platform, including transferring >2000 digital documents, and new site page builds
-
Built and designed ecomm website on Shopify platform, including all visual elements which correlated into over $8k in sales (average sale $49/ order) in first 3 months for a Minneapolis
small business
-
Technical support for connecting client web apps for data transferring and customer data processing
-
Professional side projects include writing blog posts, articles and newsletters on small business entrepreneurship; sustainability and low-waste, and pop culture criticism
-
MovieWeb.com| Contributing Feature and List Writer | June 2022 - Present
-
Pitch, research, write, and edit short and long-form feature and list articles about movies, TV shows, and sometimes comics and books.
-
Selected Articles:
City and County of Denver - Auditor’s Office | June 2017 - April 2019
Appointed - Director of Community Outreach | Oct. 2017 – April 2019
Communications & Data Specialist | June 2017 - Oct. 2017
Leadership role as member of Executive Team to an office of over 60 employees
-
Planned, organized and attended over 50 community meetings and events annually with the Auditor
-
Redeveloped digital communications plan and strategy with Director of Communications
-
Major initiatives included new website design and build, CRM switch and implementation to Salesforce, new print products to expand awareness of office work and functions
-
Branding alignment and restructuring for consistency
Columbia College Chicago - Undergraduate and Graduate Admissions | June 2010 - April 2016
CRM Systems Manager | Remote - Denver: Feb. 2014 - Apr. 2016
Database Communications Specialist | Chicago & Denver: June 2010 – Feb. 2014
-
Salesforce Administrator and trainer for 70 end users
-
Advanced reporting/ dashboard development for print and email communications, internal educational research for database of 650,000+ contacts
-
Project manager of CRM systems implementation to Salesforce (2014)
The Onion (April 2006 - April 2010)
National Sales Planner (Chicago: April 2009 – April 2010)
Events & Promotions Manager (Milwaukee: May 2007 – April 2009)
​
Promotions Intern (Milwaukee: April 2006 – May 2007)
-
Created and designed sales decks for National Sales Team
-
Researcher for analytics and metrics used for national sales
-
Worked with accounts like Coca-Cola, HBO, and movie studios for ensuring success of digital buys totaling over $3M
​
-
Managed street team of 10-15 volunteers and interns
-
Planned and hosted partnership events with venues and advertising partners
-
Helped create successful co-branded marketing campaigns for media and business partners
like the Milwaukee Beer Appreciation Society
Education
-
Harvard Business School Online | Sept. 2021 - Present
-
Sustainable Business Strategy (Certificate of Completion)
-
Disruptive Strategy (Certificate of Completion)
-
-
University of WI - Milwaukee | Sept. 2002 – June 2006
-
B.A. – Print Journalism
-
Minor – Modern History
-
National Honors Society
-
Volunteer
-
Lake Harriet Community Schools PTA | 2021 - Present
-
Communications Chair
-
-
Fuller Soccer | 2021 - Present & Minneapolis United | 2022 - Present Soccer
-
Coach
-
-
West Highlands Neighborhood Association Denver | 2013 - 2021
-
Web Design & Technical Support
-
-
AMA Colorado | 2018
-
Board of Directors
-
-
IABC Colorado | 2018
-
Board of Directors
-
-
Historic Elitch Theatre | 2013 - 2016
-
Marketing Team
-